PROFESSIONAL SUMMARY
Seasoned sales professional with 20+ years of experience. Extensive knowledge in hard and soft surface finishing materials. Proven experience increasing sales and effectively managing numerous accounts. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Visually and functionally creative in space planning. Creative problem solver with strong analytical and critical thinking skills. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
SKILLS
• Multitasking and organization
• Customer service
• Construction Software Platforms
• Decision-making
• Relationship building
• Schedule coordination
• Document management
• Presenting ideas and plans
• Project Support
• Budget management
• Vendor scheduling
• Consulting
WORK HISTORY
02/2022 to Current
Selections Coordinator Sineath Construction – Weaverville, NC
• Entered data, generated reports, and produced tracking documents. Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Gathered and organized materials to support operations. Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
• Enhanced customer satisfaction by providing design support, material samples, space planning, and vendor appointments.
• Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
• Managed vendor relationships to secure best quality of services and products for organizational needs. Streamlined administrative processes, allowing for more efficient use of resources and better support for project teams.
• Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
• Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
• Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality
01/2020-2/2022
Owner Asheville Designer Home LLC – Asheville, NC
Managed sales efforts focused on builders, designers, architects, and contractors throughout Western North Carolina
• Represented numerous manufacturers, becoming an expert on products for remodeling and residential building
• Provided ongoing support to customers, including competitive quotes, product recommendations, start-ups and trouble shooting
• Worked closely with builders/designers to develop quotes, proposals and custom engineered packages for key projects
• Assisted customers with design and finishes for their homes
• Built a successful team of online direct sales associates
01/2016 to 01/2020
Operations and Sales Manager Asheville Floors & Design Gallery – Asheville, NC
Managed sales efforts focused on builders, designers, architects, and contractors throughout Western North Carolina
• Represented numerous manufacturers, becoming an expert on products for remodeling and residential building
• Provided ongoing support to customers, including competitive quotes, product recommendations, start-ups and trouble shooting
• Worked closely with builders/designers to develop quotes, proposals and custom engineered packages for key projects
• Assisted customers with design and finishes for their homes
• Built a successful team of online direct sales associates
01/2012 to 01/2016
Sales Representative It Works Global – Orlando, FL
• Represented a comprehensive line of hard and soft surface finishing products Provided inside sales support, including product recommendations, design assistance, and pricing for customers
• Served as purchasing agent and customer service representative
• Managed quotation of residential projects
• Assisted with purchasing and other sales duties
• Conducted tours and product knowledge meetings
01/2008 to 01/2012 Licensed General Contractor
Gregory & Gregory & Associates, LLC – Orlando, FL
01/2001 to 01/2011 Licensed Realtor
Jon Fashon, REALTORS – Orlando, FL
EDUCATION
01/2006 Bachelor of Science: Psychology University of Maryland University College
01/2003 Associate of Science: Psychology University of Central Florida - Orlando, FL
01/2001 Associate of Applied Science: General Valencia Community College